Shipping & Returns
Shipping Information
Welcome to Suntext Fabric's Shipping Information section. We offer a range of shipping options to meet your needs, including standard and express delivery. Our shipping rates are calculated based on the weight and dimensions of your order, as well as your location. We take great care in packaging your order to ensure that it arrives in the best possible condition.
If you have any questions about our shipping methods or costs, please don't hesitate to contact us.
Returns & Exchanges
At Suntext Fabric, we strive to provide high-quality fabrics and a seamless shopping experience. However, we understand that returns may occasionally be necessary. Please review our return and exchange policy below:
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Return and Exchange Guidelines
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Time Limit for Returns
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Returns are accepted within 10 days of the purchase date.
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After 10 days, no returns or exchanges will be accepted.
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Returns on Cut Yardage
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Cut yardage returns will be subject to a 15% restocking fee.
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Returns on cut yardage are only accepted if the return is made within 10 days of purchase.
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Final Sale Items
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Any clearance or final sale items are non-returnable and cannot be exchanged.
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Check Your Order Before Leaving
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Please carefully check the quantity, color, and quality of your merchandise before leaving the store. Once the fabric has left our store, returns for color discrepancies or incorrect measurements will not be accepted.
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Original Receipt Required
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All returns and exchanges must be accompanied by the original receipt. Items must be in new, unused condition.
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Refund Process
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Refunds will be issued in the original form of payment.
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Credit card refunds may take 3-5 business days to process.
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