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Terms & Conditions

Customer Care

Welcome to Suntext Fabric! We are an online store that specializes in high-quality awning fabrics. Our fabrics are perfect for residential and commercial use, and we offer a wide variety of colors and patterns to choose from. If you have any questions or concerns, please don't hesitate to reach out to us. We are always happy to help.
Our customer care team is available 24/7 to assist you with any queries you may have. You can contact us via email, phone, or live chat. We aim to respond to all inquiries within 24 hours. Your satisfaction is our top priority, and we strive to provide you with the best possible shopping experience.

Privacy Policy & Safety

At Suntext Fabric, we take your privacy and safety seriously. We only collect the information we need to process your orders and provide you with the best possible service. We use third-party banking to verify payment, and we do not store your payment information on our servers. We may contact you via email or phone to confirm your order or to provide updates on your shipment. We will never share your personal information with third parties without your consent. If you have any concerns about your privacy or safety, please do not hesitate to contact us.

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"SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes"

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The information we collect from our customers includes:

  • Name,

  • Address,

  • E-mail address,

  • Phone number.​

Wholesale Inquiries

Interested in selling our products in your retail store? We offer wholesale pricing for bulk orders. To learn more about our wholesale program, please contact us via email or phone. We would be happy to answer any questions you may have and provide you with a quote.
We value our wholesale partners and strive to provide them with the best possible service. We offer fast shipping and competitive pricing to help you grow your business.

SMS Communication:

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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2- Types of SMS Communications:

If you have consented to receive text messages from Suntext Fabric llc, you may receive messages related to the following:

Informations

  •   Follow-up messages

  •   Billing inquiries

  •   Promotions or offers 

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3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your informations.

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4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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5- Opt-In Method:

You can opt in to receive SMS messages from Suntext Fabric in the following ways:

  • Verbally, during a conversation

  • By submitting an online form

  • By completing a paper form

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

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7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link)

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8- Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

  • Message frequency may vary

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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